The Emergency Care Improvement Support Team (ECIST) is a clinically led national NHS team that has been designed by clinicians to help health and care systems deliver high quality emergency care.
We have visited many health and care systems aiming to help them improve urgent and emergency care by encouraging the implementation of known good practice. One thing we consistently observe is amazing staff and the great ideas they have to improve urgent and emergency care. However, we often notice that staff feel a level of frustration that they can’t share their ideas or link up with colleagues in other parts of the country who are doing similar jobs or who have similar ideas. Often these people aren’t the ‘usual suspects’ e.g. people in senior management roles, but staff who each day every day see and know how improvements to urgent and emergency can be made. It’s these people in particular that we’d like to help connect with each other using the Academy of Fab NHS Stuff as the place where great improvement stories and ideas are shared.
ECIST is really keen for staff to share the great stuff they are doing. We believe that meeting the challenge to improve urgent and emergency care requires all staff to engage in a conversation that will tease out the key service improvement steps needed for better patient outcomes. ECIST loves the Academy of Fab NHS Stuff and are delighted that they have kindly agreed to host the ‘ECIST Network’ as a place where the ‘not the usual suspects’ can share examples (no matter how small) how they have improved urgent and emergency care for patients and front line teams. So, we are really keen for lots of people to share their stories and ideas to improve urgent and emergency care using the Academy of NHS Fab Stuff. Submitting your stories and ideas is really simple. We will also be using twitter to help connect people using @ECISTNetwork so please feel free to tweet us as well with ideas, comments, pictures, links to articles and videos.
We are really looking forward to hearing from many people and more importantly helping to create a network of like-minded individuals who want to help improve urgent and emergency care.
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Emergency Department Staffing - A demand and capacity tool developed by the Emergency Care Improvement Support Team (ECIST)
Rapid Process Improvement Workshop at Glenfield Hospital leads to sustained improvement for patients