IT’S LIVE. 🎙️ After months in the making, 100 Voices: How Better Feels is finally out in the world, sharing the hard-won wisdom about making healthcare better that rarely makes it into the case study.

And it starts with three extraordinary Voices:
🎙️ ① Jono Broad: From Bed to Board 🛌
🎙️ ② Guddi Singh: “What’s Breaking Your Heart?” ❤️
🎙️ ③ Professor Jason Leitch CBE: Don’t Persuade the Whole Room 🗣️

How do you create a system where physical & mental, hospital & community, health & social care services all collaborate effectively together in the interests of clients & patients rather than institutions or vested interests? 

Niall & Roy’s guest is the former chief executive in Canterbury David Meates who, with his team, transformed health & care services between 2009 - 2020, & created a single system which achieved so much of what everyone aspires to. That meant preventing unnecessary hospital admissions, enabling patients to be discharged effectively into the community, removing barriers between organisations & professions & much more. 

This is a little book. Four chapters. Each takes about ten minutes to read.
Forty minutes from beginning to end… but the ideas have taken lifetimes to learn.

I think these four ideas are the foundation stones of good management and leadership.

Understand them and much else falls into place. Ignore them and no amount of strategy, restructuring, consultancy, technology or management jargon will rescue you.

Management, managing, leadership and followership have always fascinated me. In my columns over the years, I have tried to do the great ideas justice and point the way to a better understanding of why some organisations work well and why others don’t.

The book is available as a soft back book and there is a Kindle version.