Lou Waters


I am passionate about quality improvement, collaborative working, building capacity and capability, and sharing learning. I am non-clinical with a projects and QI background previously at Gloucestershire Safety & Quality Improvement Academy (GSQIA) and now working as an Improvement Manager in the Improvement Cymru Academy.

I have worked across a variety of NHS organisations including Health Education England (Severn Deanery), NIHR CLAHRC West, Gloucestershire CCG & 3 different acute Trusts, with experience in project management  medical education, training, patient flow & urgent care.

Since completing the NHS Horizons School for Change Agents course, I have developed a strong interest in change management & the power of social movements for change and improvement, and building a culture of continuous improvement. I am on the steering group of the 2019 QExchange 'Psychology for Improvement' project and am also convenor of the Delivering Virtual Training SIG. I am on twitter at @LouWaters_QI

I am a FabNHSStuff Ambassador, Q Connector and member of the GSQIA-led national Delivering Improvement Network. I am the creator and host of #QIhour Tweetchats hosted by @gsqia in collaboration with Leeanne Lockley, Nottinghamshire Healthcare NHS Foundation Trust QI Team, Princess Alexandra Hospitals NHS Trust QI Team and East London NHS Foundation Trust QI Team.


Posts by Lou

Download acrobat reader