Trust launches biggest wave of Listening into Action

Trust launches biggest wave of Listening into Action featured image
University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) has launched 19 Wave 8 schemes under the Listening into Action(LiA) approach.

LiA was launched in September 2014 to put the power back into the hands of Trust staff who lead on the improvements that they think the Trust should make for patients and staff.

Improvements staff have led over the past few years include setting up a Diabetes Centre at the Royal Lancaster Infirmary, improving staff awareness of Acute Kidney Injury and the development of staff training, patient experience and communication.

The aim of Wave 8 is to see greater partnership working between Trust staff, our Bay Health and Care Partners and Integrated Care Communities (ICC).

Three of the schemes going forward are being led by our partners and the ICCs. They are:

Reducing hospital admissions for Kendal residents

Improving patient experience and quality of care relating to wound dressings in the Furness area

Identifying opportunities in care planning in the Integrate Care Communities.

Listening into Action and Improvement aims to empower staff and gives them all of the tools they need to make valuable change happen. Over the past few years we have seen staff lead more than 80 improvements through the approach.

Liz McDougall, Associate Director of Engagement and Improvement, UHMBT, said: “I am thrilled to announce that Wave 8 is our biggest Wave of LiA and Improvement with a range of schemes that reflect partnership working. “The commitment in terms of time and energy staff give to their schemes shows their enthusiasm to make improvements.”

Other schemes in Wave 8 include:

An End of Life Communications Diary for patient and family / friends use to aid and improve communication between them and health care professionals during the early stages of bereavement

Standardised Trust Meeting Formats

Exploring diverse recruitment opportunities for people with long-term conditions / disabilities

Introducing Rainbow Clinics for women and their families who are pregnant again after a baby loss.

Bay Health and Care Partners represents nine health and care providers including University Hospitals of Morecambe Bay (UHMBT) delivering care across the Morecambe Bay area – all with a shared vision of helping our local communities enjoy great physical, mental and emotional wellbeing, supported by a health and care system providing care that is recognised as being as good as it gets. Please look out for updates on Wave 8 as we go through the next 20 weeks.

You can also follow us on Twitter @LiA_UHMBT #Wave8
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