NHS Resolution is pleased to launch a new podcast episode: ‘Learning from emergency department claims’.
The episode brings together guests working in emergency medicine to discuss clinical negligence claims related to the emergency department, and how insights from claims data can be used to help improve safety. The total value of clinical claims associated with emergency medicine was nearly £700m in 2022/23, making them the second highest total value of claims by speciality.
Hosted by Justine Sharpe from our Safety and Learning team, the episode features Dr Chris Moulton and Dr Darren Best from NHS England’s Getting It Right First Time team, and Emergency Medicine Consultant Dr Emma Redfern from the Royal College of Emergency Medicine.
The discussion looks at the key themes and recommendations from three reports released by NHS Resolution in 2022 on emergency department claims. These reports aimed to provide clinical staff working in emergency departments with national learning from what NHS Resolution sees in claims across emergency medicine in England.
The group also speak about how teams can use local claims data from NHS Resolution and operational performance data from GIRFT to inform safer patient care.
You can listen to the podcast via the NHS Resolution page HERE