EKHUFT

To ensure that the Hello My Name is .... legacy continues for our patients/ carers/ colleagues. Patient experience will improve as these few words enable the start of therapeutic relationships. This in turn will improve patient experience which will be evident in patient feedback and a reduction in complaints. Speaking to staff as I visit wards ensuring we talk about Hello My Name is ... at huddles as well as with individuals will help ensure this legacy continues.

 
Categories:
  • Hello my name is ....
  • Fab Change Week 2017 Actions
  • Fab Change Week 2017 Actions > Patient Experience
  • Campaigns > ChangeWeek2017
  • Campaigns
  • Acute > Patient Experience
  • Acute
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