Working in a ward environment with the continuing pressures of staffing and providing safe care we needed to keep the positivity going.
We introduced a positivity jar where staff, patients and relatives could write and leave their thoughts, thanks, comments to individuals or the team as a whole with the idea to read them at the end of the year.
But during the year when an individual member of staff is having a difficult day or feeling low we read a couple which gives a real positive boost "happy staff happy patients", which we see reflected in out Friends and Family Test responses which range from 96-100%.
Tracey Pemberton Sister Ward 6 Grantham District Hospital United Lincolnshire Hospitals Trust