Patients and Family Voices at the Centre of Serious Incident Investigations – improving the experience and providing support

Patients and Family Voices at the Centre of Serious Incident Investigations – improving the experience and providing support featured image

Anecdotally, patients have described the trauma of being at the centre of a Serious Incident investigation. It has been described as a “verbal car crash” where they were informed that there was something called a “Serious Incident” being reported and then no further information was forthcoming. This is a poor experience for patients and families which required improvement


You can read and download the full project HERE



  • Acute
  • Acute > Family Care
  • Acute > Family Care > Maternity
  • #FabChange2020
Menu
Download acrobat reader