Online training package available to help NHS staff raise and respond to concerns

IHealth Education England (HEE) has worked with Public Concern at Work and the National Guardian Office to develop a package of online learning resources that aim to encourage and support NHS staff to raise and respond to concerns.

Available on HEE’s e-Learning for Healthcare (e-LfH) website, two e-learning sessions promote relevant policies, procedures, best practice and available support in relation to raising and responding to concerns.

They teach NHS staff the value of speaking up, highlight available support and outline appropriate ways of handling and supporting staff when they raise a concern.

Supporting the e-learning are two films that are aimed at healthcare professionals at all levels – ensuring they feel empowered to both raise and respond to concerns.

The films look at three scenarios that highlight broad lessons to be applied elsewhere.

As well as stressing the importance of raising and responding to concerns, the films explain what to do and signpost to further information.

http://www.e-lfh.org.uk/programmes/freedom-to-speak-up/additional-resources/