The challenge: Who’s it for? Why would they be interested? Primarily this development creates an income stream, provides a career development opportunity for Nurses and enables us to meet KPIs.
The goal: What are they each trying to achieve In house ultrasound improves customer satisfaction and contributes to us being ‘the provider of choice’.
The solution: What will make this difference for them The solution is to train Nurses to carry out ultrasound and to purchase an ultrasound machine. Although starting with DVT diagnosis this gives us further opportunities in the future. Jo has just completed a 12 month, degree level training course.
The difference: What we’ve achieved The service operates more efficiently. Patient’s have their scan at the point of assessment, have a faster diagnosis and start the right treatment plan faster. Jo is now an Ambassador for Lifeblood: The Thrombosis Charity.