Our nutrition and hydration steering group have collaborated to refresh the meal time observation audit tool and are now carrying out fortnightly independent audits in order to ensure a consistent meal service delivering hot, nutritious food to adult inpatients.
This work has brought together members of the multi-disciplinary team, catering, patient experience and practice education in a joint venture.
We have worked with the audit team who collate the results centrally and distribute feedback to the ward sisters.
We are using a QR code to gain patient feedback about the quality of the food and menu options.