How to manage conflict between parents and health professionals: insights and tips from a medical mediation project

We are pleased to be able to make this IHM members webinar freely available to you. It was hosted by the IHM and NHS Elect and proved extremely popular and well evaluated.

The recent cases of Charlie Gard and Alfie Evans have left many people asking: what, if anything, might we do differently?

In this webinar, Sarah Barclay, the Director of an innovative conflict resolution programme at a London children’s hospital, shares insights and experience from working with health professionals and parents to recognise and manage conflict and asks whether this approach could help prevent future cases ending up in court.

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