Make or Break : Incivility in the workplace

This film was made by the Simulation and Human Factors Team at Epsom and St Helier NHS Trust to raise awareness around the impact of incivility on cognitive function, technical performance and teamwork. 

By replacing incivility with active kindness such as being fair, listening to other points of view and supporting each other, we can create a safer and happier environment for staff and patients. 

  • Acute
  • Acute > Compassionate Care
  • Leadership and Management
  • Leadership and Management > Workforce
  • Leadership and Management > Workforce > Valuing your staff
  • Leadership and Management > Compassionate Care
  • #FabChange2020
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