Keeping People Connected during a Pandemic

Keeping People Connected during a Pandemic featured image

• Initial Covid lockdown in March led to suspension of normal visiting – families and patients were suddenly disconnected and unable to visit, keep in touch and informed about their loved ones.

• Staffing was also an issue with many staff being designated as shielding or unable to be patient facing – this led to fewer staff available to answer ward phones.


You can read and download the Standard-Operating-Procedure-for-use-of-Skype and read the guidance/role for the 


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