Insights from assault claims

Insights from assault claims featured image

At NHS Resolution, our vision is to deliver fair resolution and learn from harm to improve safety. 

We produce a series called Did You Know? aimed at providing NHS staff with insightful claims data to help improve patient care.  

Our Safety and Learning service supports our claims management members to better understand their claims risk profiles to target their safety activity while sharing learning across the system. 

We recently published the latest leaflet looking at insights from assaults claims, which is quite interesting.

Did you know £53.4 million will be spent to settle 1,255 of the 3,227 claims made for assault received by NHS Resolution between 2013 and 2018? 

This is equivalent to employing 1,700 registered nurses for one year. 

1,225 claims received between 1 April 2013 and 31 March 2018 resulted in an average payment of £23,000.

You can read the full insights document by clicking on the image below

Did-you-know-Assault-Digital3-1.

  • Leadership and Management
  • Leadership and Management > Quality and Performance
  • Leadership and Management > Quality and Performance > visible leadership
  • Leadership and Management > Quality and Performance > Complaints and saying sorry
  • Commissioning and Procurement > Research
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