This was a quality improvement (QI) project at Kent Community Health NHS Foundation Trust (KCHFT).
It aimed to reduce the time taken to organise outpatient appointments at Edenbridge Hospital.
Click on the image below to read and download the project poster
Find out what the team did, from the project on a page on the KCHFT QI website: https://qi.kentcht.nhs.uk/reducing-time-taken-to-organise-outpatient-appointments/