High Intensity Users

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In North Staffordshire, over the last year there have been approximately 700 patients who have spent at least 40 days or more in hospital, who collectively have used more than 47,000 bed which accounts for approximately 130 beds within the hospital at any given point in time

This project co-ordinates and supports patients with an approach which considers in-patient care and community support, using an extended multi-disciplinary approach including general practitioners, nursing, therapy and social care input, supplemented by specialist/secondary care involvement where appropriate.

The aim is to manage many of these patients in the community without the requirement for frequent unplanned hospital admissions.

Aims of the Project

- To reduce unplanned admissions to hospital

- To reduce the length of stay for patients in hospital who are known to the project

- To provide a consistent joined up approach

- For patients to receive the right care, in the best place by the right service in a timely manner thus leading to improved care and possible outcomes for patients.

- Improve the co-ordination of care and treatment for patients across services

- Improve patient choice and compliance.

- Improved patient experience of those accessing our services

- Ensuring that any unplanned attendances to hospital require acute care and are not due to gaps in overall patient management.

- Improve the financial implications for the health economy regarding treatment and care.

The results have been better than expected on supporting Home First and admission avoidance.
Categories:
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  • Multidisciplinary Team Working
  • Integrating health and social care
  • Service pathway improvements
  • The 5127 Award
  • clinical guidelines
  • Emergency care
  • admission avoidance
  • Preventing delayed discharge
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  • Acute > Multidisciplinary Team Working
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  • Commissioning and Procurement > Multidisciplinary Team Working
  • Commissioning and Procurement > Integrating health and social care
  • Social Care > Integrating health and social care
  • Primary Care > Integrating health and social care
  • Leadership and Management > Service Design/Innovation > Service pathway improvements
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  • Acute > Medicine > Admission avoidance
  • Acute > Family Care > Preventing delayed discharge
  • Acute > Surgery > Preventing delayed discharge
  • Acute > Medicine > Preventing delayed discharge
  • Acute > Clinical Support > Preventing delayed discharge
  • Leadership and Management > Quality and Performance > Working smarter
  • Leadership and Management > Quality and Performance
  • Acute > Medicine > Rehab and elderly Medicine
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