'Harm free' care delivery for adult social care

'Harm free' care delivery for adult social care featured image
What is 'harm free care?'  The ‘harm free’ care programme was designed by the NHS for use in hospitals throughout the UK. The initial ‘harm free’ care collaborative focussed on harm from ‘pressure ulcers, falls, urinary catheter infections and VTE’ with a goal to deliver ‘harm free’ care to 95% of patients. This concept was adapted by Norfolk County Council and Norfolk Community Health and Care NHS Trust for use in adult social care environments in early 2014.

How do you monitor 'harm free care?  “Care Companion” software has been designed to provide tools to assist social care professionals manage risk through regular assessments of residents or service users. At the software’s core is the ‘harm free’ care assessment tool. The objective of the adapted programme is to reduce the need for residents and service users to require unnecessary hospital admissions. This is achieved through regular monitoring of 9 key harm free care conditions with timely alerts being generated when a particular condition deteriorates. If a condition does deteriorate managers can be alerted to the problem and where necessary put in place appropriate interventions.

The pilot  We have run a small scale pilot of the software in a number of Norfolk care homes and with domiciliary care providers. A simple to use mobile app has been developed to allow carers to collect the data as well as access relevant information for each condition, with or without an internet connection. As well as reducing hospital admissions the software also allows for the information collected to be made available to a resident or service user’s family or GP. This subset of data provides additional reassurance that their loved one is receiving the best possible care.

The feedback has been very positive so we are now embarking on a larger second pilot with improved software. It’s important to us that we engage with users of the software to build exactly the features they require. If you are interested in taking part in the second pilot or would like to learn more about the Care Companion please visit our website www.yourcarecompanion.com 
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