#6Csy: compassion in practice

94Friday was International Volunteer’s Day, so this weekend we are celebrating our Change Day volunteers, known as ‘hubbies’, who are working to support Change Day activity across the country.

Today, Joan Pons Laplana tell us why he became a Change Day volunteer and about his #6Csy event.

“My name is Joan Pons Laplana and I am a proud nurse, NHS Change Day hubbie and care-maker coordinator for East Midlands.

My mission is to enable people to reach their potential and live well in their community by enabling patients to be empowered through information, advice and support: patient centred care at its best.

I became a hubbie (Change Day volunteer) for the chance to encourage other frontline staff to make a difference and to convince them that you don´t need permission to initiate change. As a hubbie I try to transfer my passion and ignite other people’s hearts, and hopefully inspire courage for others to take the first step to try to improve the place they work.

What´s important to me? Being able to make a difference. There is nothing better than to be able to go home every night knowing that that day you have make somebody´s life a bit better.

Person centred care is my passion. Making a difference is what motivates me to get up every morning and go to work with a smile. As a nurse and hubbie it is very important that I always try to give the best possible care. Honesty and transparency are also vital and they are part of my core values.

This year I am trying to establish a network across the East Midlands to share good ideas and practices and to go beyond Change Day and to use the network as a reference point. I would love to get patients on board, to start working together. I would love to be able to turn the NHS upside down and be able to give a stronger voice to the frontline staff and the patients.

On Friday, 23 January, I am running the free 6Csy event in Leicester. The six Cs (care, compassion, competence, communication, courage and commitment ) are enduring values and behaviours that underpin compassion in practice. The 6Csy event is designed by frontline staff for frontline staff to empower them. The aim is to help other health workers, both clinical and non-clinical to reconnect with our compassion and values and together re-ignite our fire and passion, to commit to bringing to life our NHS. You can find out more about the event and book your free place at the Event Bright website

I am a very passionate and I like to go the extra mile to support other people. As a Hubbie I can help to support ideas and support projects. In the last few years I have managed to create a network around me that allows me to signpost and put people in contact together, allowing them to maximise their efforts and able them to work more effectively and efficiently.

I can listen and try to give ideas to people wanting to get involved with NHS Change Day. I can provide guidance and support and positive encouragement to people who still doubt that NHS Change has nothing to do with them and that they cannot make a difference. I have been there, done the walk and proven otherwise. I have no special talent and if I have managed to make a difference, anybody can do it.”
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