We found that patients often asked our phlebotomists about the blood tests they were having, so we designed a straight forward leaflet that could be given to the patients when they asked about their blood tests.

It educates the patients and makes the phlebotomists feel part of the Pathology Team,

2017-11-24T22:36:59+00:00 24 November 2017Categories: Fab Change Week 2017 Actions, Patient Experience0 Comments

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