IHM
IQVIA

To ensure that the Hello My Name is …. legacy continues for our patients/ carers/ colleagues. Patient experience will improve as these few words enable the start of therapeutic relationships. This in turn will improve patient experience which will be evident in patient feedback and a reduction in complaints. Speaking to staff as I visit wards ensuring we talk about Hello My Name is … at huddles as well as with individuals will help ensure this legacy continues.

 

About the Author:

Terri
Colorectal/Stoma Care Nurse for 20 years. Now working as Head of Education Ostomy Dvision Coloplast Ltd. supporting Nurse Specialists demonstrate their value via Apollonursingresource.com . Love photography and have developed AcademyOfFabulousArtStuff.com a not for profit venture which is all about having fun with photography, painting and drawing to raise money for charity.

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