The campaign is really about perceptions, and getting the message across that a set of health records are far more than just bits of paper and should be treated with care, dignity and respect as we would do the actual patient themselves.

Our mantra is see people not paper, because within a set of health records it’s not just the medical history it’s how we think and feel as well. The record has sensitive information not only in regards to our health concerns but may contain family history.

All health records are confidential legal documents they get lost, thrown around and often treated with a lack of understanding. When staff correctly track a set of health records what they are simply doing is completing a loop. And when the loop is complete we are able to locate the health record and deliver it were it needs to be.

Often patients are kept waiting for an outpatient appointment, Clinicians are unable to confidentially make a judgement , or worse an operation has been cancelled all because we are unable to find the health record.

We want a trust wide zero tolerance approach to the non-tracking of health records all staff are responsible therefore accountable it is not acceptable to ignore this vital function and we in health records will work tirelessly to get the message across.

Health Records Project lead contacts …… [email protected]          [email protected]

2017-09-30T19:57:54+00:00 03 October 2017Categories: Fabulous Stuff, Working Smarter1 Comment

About the Author:

Sharon Kidd

One Comment

  1. fleggc 4 October 2017 at 5:07 pm

    The move towards electronic records offers new opportunities to increase the value of patient records.
    Typically the paper records read as a series of insular episodic documents. Metaphorically I would view these as individual dots on a page.
    Conversely the electronic records offer the clinician the opportunity to view the record as a patient narrative.
    Rather than isolated dots on a page the dots form patterns which can be joined together to reveal the overall picture.

    This is a powerful advance, for which the potential benefits are yet to be fully explored, understood or utilised within health care services.

    I wonder if any organisations are exploring this theme. Whether new health care staff are being trained in realising and releasing this potential and if they are trained to complete documentation that not only meets statutory and professional standards but adds value to the narrative to help inform future decision making.

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