Here at Addenbrookes Emergency Department we are pledging to communicate with our patients better by using the following nemonic

H hello my name is

E explain what the next are

L length of time expected to wait

P pain assessment

P polite and patient centred

2016-10-23T23:04:19+00:00 23 October 2016Categories: FabChangeDay, FabCYPStuff0 Comments

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