IHM
IQVIA
Patient Experience 2017-10-17T10:32:55+00:00

Patient Experience

Understanding and improving how patients experience care is crucial to the delivery of high quality services which meet individuals’ needs. The narrative in healthcare must shift from ‘What’s the matter with you?” to “what matters to you?”. We know that patients care just as much about their ‘experience’ of services as safety and effectiveness. Pledges in this category may consider how patients are supported and listened to; how they are truly involved in their care in a way that facilitates choice and decision making; projects that allow faster access to services or perhaps attention to physical/environmental detail. There is no doubt that improving patient experience has an inherent value to patients and their families; patients with better care experiences often have better health outcomes too. What will you pledge?

Want to seen what people have done for this theme?
Go check out our Patient Experience Actions page.

United Lincolnshire Hospitals NHS Trust

Lincolnshire community Health Services

RDaSH NHS Foundation Trust

Portsmouth Hospitals NHS Trust

@QAHospitalNews – Portsmouth

Leeds NHSEngland – Always Events

NHS England – Always Events

Doncaster Royal Infirmary

RDASH NHS Foundation Trust

RDASH NHS Foundation Trust

RDaSH NHS Foundation Trust

United Lincolnshire NHS Trust

United Lincolnshire NHS Trust

RDaSH NHS Foundation Trust

RDaSH NHS Foundation Trust

RDaSH NHS Foundation Trust

Mayor for North Lincolnshire

RDaSH NHS Foundation Trust

RDaSH NHS Foundation Trust

RDaSH NHS Foundation Trust

Doncaster Council

RDaSH NHS Foundation Trust

RDaSH NHS Foundation Trust

Governor at RDaSH NHS Foundation Trust

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