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Salix & Co

Leading with Compassion

28 March 2017Categories: Compassionate Care, Fabulous Stuff, The 4 Candles Award, The 5127 Award, The Rosa Parks Award, The TNT Award, Valueing Service Feedback, Valuing your staff

With support and sponsorship from Health Education England in the West Midlands, a programme ‘Leading with Compassion’ was launched in [...]

Birmingham Children’s Hospital’s innovative feedback app

16 February 2017Categories: CYP Nursing, digital inclusion, Digital technology, FabCYPStuff, Fabulous Stuff, Learning from carers, Listening to service users, The 4 Candles Award, The Penguin Teamship Award, The Rosa Parks Award, Valueing Service FeedbackTags: ,

Listening to what our children, young people and families told us about how we can improve what we do, we [...]

Blackpool Hospitals Tell Us

15 February 2017Categories: Fabulous Stuff, Learning from carers, Listening to service users, Multidisciplinary Team Working, The 4 Candles Award, Valueing Service FeedbackTags: ,

At Blackpool Hospitals we wanted to gather as much feedback as we could, both positive and negative, from all areas [...]

Learning from Carers – influencing future doctors

14 February 2017Categories: Carer support, ECIST Network, education, Fabulous Stuff, Learning from carers, Listening to service users, Multidisciplinary Team Working, The 4 Candles Award, The HMS Victory Award, Together we can, Valueing Service FeedbackTags:

Northumbria Healthcare Trust, in partnership with Newcastle University, has an international reputation for funding high quality educational research which informs [...]

London Homeless Health Access Card

12 February 2017Categories: Fabulous Stuff, Listening to service users, Public health, The Rosa Parks Award, Valueing Service Feedback

As part of my job in London, I am Senior Responsible Officer for Homeless Health across London which means I [...]

Communication: How do you really connect with people?

09 February 2017Categories: Fabulous Stuff, Listening to service users, Valueing Service Feedback

Communication: What is it? Have you ever thought what exactly is communication? I know some people who think communication is [...]

The Dudley Do Fest 13th to 15th March 2017

17 January 2017Categories: #FabVanguardWeek, Fabulous Stuff, Valueing Service Feedback, Vanguard, Visible leadership

We have an abundance of imagination, skills, knowledge and resources here in Dudley. They are being shared and connected to [...]

Using social media to promote the engagement of children and young people in allergy clinic

21 December 2016Categories: Celebrating fabness, CYP Nursing, digital inclusion, FabCYPStuff, Fabulous Stuff, Generating new knowledge to improve care and treatment, Listening to service users, Patient Empowerment, Service pathway improvements, The 4 Candles Award, The TNT Award, Transitioning from child to adult services, Valueing Service FeedbackTags: , ,

We aimed to improve the collection of patient feedback in our district general hospital allergy clinic to promote engagement of [...]

Setting up an online parents forum for users of a children’s ward in a district general hospital

21 December 2016Categories: digital inclusion, Digital technology, Fabulous Stuff, Learning from carers, Listening to service users, Nursing, The 4 Candles Award, The TNT Award, Valueing Service FeedbackTags: , , ,

Obtaining feedback from service users is crucial in the current NHS. In paediatrics this may be the views of children, [...]

Outpatient IV therapy improves patient experience and saves bed days

20 December 2016Categories: 7 day services, admission avoidance, Celebrating fabness, ECIST Network, Fabulous Stuff, Multidisciplinary Team Working, Nursing, Preventing delayed discharge, Primary care, Service pathway improvements, The 4 Candles Award, The HMS Victory Award, Together we can, Valueing Service Feedback

In 2012 we introduced a new service to treat patients who needed intravenous antibiotic therapy. Until then patients requiring intravenous [...]

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