Quintiles IMS
IHM
Salix & Co

Using Postcards to gather Patient and Referring Unit Feedback at ScotSTAR

13 March 2017Categories: Audit, Fabulous Stuff, Listening to service users, The 4 Candles Award

At ScotSTAR (Scottish Specialist Transport and Retrieval), we had tried online and paper questionnaires to measure patient and service user [...]

Birmingham Children’s Hospital’s innovative feedback app

16 February 2017Categories: CYP Nursing, digital inclusion, Digital technology, FabCYPStuff, Fabulous Stuff, Learning from carers, Listening to service users, The 4 Candles Award, The Penguin Teamship Award, The Rosa Parks Award, Valueing Service FeedbackTags: ,

Listening to what our children, young people and families told us about how we can improve what we do, we [...]

Blackpool Hospitals Tell Us

15 February 2017Categories: Fabulous Stuff, Learning from carers, Listening to service users, Multidisciplinary Team Working, The 4 Candles Award, Valueing Service FeedbackTags: ,

At Blackpool Hospitals we wanted to gather as much feedback as we could, both positive and negative, from all areas [...]

Learning from Carers – influencing future doctors

14 February 2017Categories: Carer support, ECIST Network, education, Fabulous Stuff, Learning from carers, Listening to service users, Multidisciplinary Team Working, The 4 Candles Award, The HMS Victory Award, Together we can, Valueing Service FeedbackTags:

Northumbria Healthcare Trust, in partnership with Newcastle University, has an international reputation for funding high quality educational research which informs [...]

London Homeless Health Access Card

12 February 2017Categories: Fabulous Stuff, Listening to service users, Public health, The Rosa Parks Award, Valueing Service Feedback

As part of my job in London, I am Senior Responsible Officer for Homeless Health across London which means I [...]

Communication: How do you really connect with people?

09 February 2017Categories: Fabulous Stuff, Listening to service users, Valueing Service Feedback

Communication: What is it? Have you ever thought what exactly is communication? I know some people who think communication is [...]

Using social media to promote the engagement of children and young people in allergy clinic

21 December 2016Categories: Celebrating fabness, CYP Nursing, digital inclusion, FabCYPStuff, Fabulous Stuff, Generating new knowledge to improve care and treatment, Listening to service users, Patient Empowerment, Service pathway improvements, The 4 Candles Award, The TNT Award, Transitioning from child to adult services, Valueing Service FeedbackTags: , ,

We aimed to improve the collection of patient feedback in our district general hospital allergy clinic to promote engagement of [...]

Setting up an online parents forum for users of a children’s ward in a district general hospital

21 December 2016Categories: digital inclusion, Digital technology, Fabulous Stuff, Learning from carers, Listening to service users, Nursing, The 4 Candles Award, The TNT Award, Valueing Service FeedbackTags: , , ,

Obtaining feedback from service users is crucial in the current NHS. In paediatrics this may be the views of children, [...]

BuddyApp – is a patient and behavioural activation tool

20 December 2016Categories: admission avoidance, Delivering efficiency savings, digital inclusion, Digital technology, Integrating health and social care, Listening to service users, mental capacity, Mental Health Services, Patient Empowerment, Psychological Flexibility, The Rosa Parks Award

Most innovative use of existing digital technology applied to health/social care This category recognises the ingenuity of people who have [...]

My Health Guide – an app to help learning-disabled adults take an active role in their health care

19 December 2016Categories: digital inclusion, Digital technology, education, Integrating health and social care, Listening to service users, Patient Empowerment, The 4 Candles Award, The Rosa Parks AwardTags: , ,

People Driven Digital unAwards 2015 Winner of the Most outstanding digital inclusion initiative We know that many people who could [...]

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