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Salix & Co

Carers are welcomed in the anaesthetic room!!

05 March 2017Categories: Carer support, Dementia Care, Fabulous Stuff, Learning Disabilities, Learning from carers, Multidisciplinary Team Working, Service pathway improvements, The 4 Candles Award, The Penguin Teamship Award, The Rosa Parks Award

Since 2012, a group of staff at the James Paget University Hospital have been working together to ensure that patients [...]

Birmingham Children’s Hospital’s innovative feedback app

16 February 2017Categories: CYP Nursing, digital inclusion, Digital technology, FabCYPStuff, Fabulous Stuff, Learning from carers, Listening to service users, The 4 Candles Award, The Penguin Teamship Award, The Rosa Parks Award, Valueing Service FeedbackTags: ,

Listening to what our children, young people and families told us about how we can improve what we do, we [...]

Blackpool Hospitals Tell Us

15 February 2017Categories: Fabulous Stuff, Learning from carers, Listening to service users, Multidisciplinary Team Working, The 4 Candles Award, Valueing Service FeedbackTags: ,

At Blackpool Hospitals we wanted to gather as much feedback as we could, both positive and negative, from all areas [...]

Learning from Carers – influencing future doctors

14 February 2017Categories: Carer support, ECIST Network, education, Fabulous Stuff, Learning from carers, Listening to service users, Multidisciplinary Team Working, The 4 Candles Award, The HMS Victory Award, Together we can, Valueing Service FeedbackTags:

Northumbria Healthcare Trust, in partnership with Newcastle University, has an international reputation for funding high quality educational research which informs [...]

Setting up an online parents forum for users of a children’s ward in a district general hospital

21 December 2016Categories: digital inclusion, Digital technology, Fabulous Stuff, Learning from carers, Listening to service users, Nursing, The 4 Candles Award, The TNT Award, Valueing Service FeedbackTags: , , ,

Obtaining feedback from service users is crucial in the current NHS. In paediatrics this may be the views of children, [...]

We all have a #hospitalhack in us – what’s yours?

29 September 2016Categories: Fabulous Stuff, Learning from carers, Listening to service users

We are aware that each individual who goes to hospital must learn so many lessons on easing their situation anew. [...]

RUH Innovation Panel

16 August 2016Categories: Celebrating fabness, Fabulous Stuff, Innovation, Learning from carers, mental capacity, Staff/role initiatives, The 4 Candles Award, Valuing your staff, Visible leadership

The Royal United Hospitals Bath’s Innovation Panel, now in its third year, has been taking a pro-active approach to innovation [...]

HLP Personalisation and Self-Care Case for Change

04 July 2016Categories: FabSocialCareStuff, Fabulous Stuff, Integrating health and social care, Learning from carers, Listening to service users, Patient Empowerment, The 5127 Award, The Rosa Parks Award, Together we can

Poor citizen experience and outcomes; growing demand from an ageing population; increasing prevalence of people with one or more long [...]

#Engageometer bids to boost public involvement in NHS

01 June 2016Categories: Active communities, digital inclusion, Fabulous Stuff, Learning from carers, Listening to service users, Patient Empowerment, The 4 Candles Award, Valueing Service Feedback, Visible leadership

Organisations’ involvement of public in strategy & service design to be benchmarked NHS commissioning and provider organisations are to be [...]

‘What matters to you?’ day #wmty16 June 6, 2016

18 May 2016Categories: FabCYPStuff, FabSocialCareStuff, Fabulous Stuff, Integrating health and social care, Learning from carers, Listening to service users, Multidisciplinary Team Working, The 4 Candles Award, The TNT Award, Together we can, Valueing Service Feedback, Visible leadership

After speaking with colleagues in Norway a group of like-minded people in Scotland decided to have a 'what matters to [...]

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