IHM
IQVIA

We are a 19 bedded mixed acute ward at Langley Green Hospital, Sussex partnership.

In 2017 we engaged in quality improvement projects and implemented a leader leader model and achieved:

Supervision from 36% – 100%

Medication omissions from 34% to 0%

Recruitment of 5 nurses & fully recruited HCA establishment

An open door policy

Reduced level of harm within incidents and increased reporting

Implemented training development programmes for all bands

Reduced sickness from 12% to 0%

Feedback Fridays, away days, risk huddles, transparent performance boards.

Our ward manager and matron do a shift in numbers a week. We are about to launch our carers strategy created with carers.

Exciting times! Twitter: @jadewardlgh

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