Why did you make your pledge? To try and speed up the process for receiving death certificates form the wards. Reminding them they need to complete the paperwork before 12 noon. Dealing with any enquiries before they become a problem
How did you make this happen We rang all of the wards that had a death overnight or early morning asking them to ensure the paperwork was completed.
What did you achieve Some wards were excellent and this was just a reminder, some wards struggles as it is a change in culture. We will continue though as it seems to be making small changes with little effort