My pledge was to identify a more rmeaningful way of commending wards and individual staff members who have been identified as providing excellent End of Life care to our patients in the trust bereavement survey feedback


The wards receive bereavement survey feed back from the audit teams in a formal monthly report but I felt that we needed to highlight embrace and share excellent practice feed back by developing certificates which record the feed back and are hand delivered to the ward.

The response from the staff has been positive and supports this change concept The certificates are then shared with the team and placed on staff notice boards .

The clinical staff are under pressure every day and we need to praise and encourage them to continue doing exactly what they are doing on a day to day basis and that is providing excellent patient care

I have developed certificates for individual staff members so that this can become part of their portfolio and be considered at the point of revalidation

2017-10-21T15:59:13+00:00 21 October 2017Categories: Fab Change Week 2017 Actions, PatientExperience, StaffWellbeing0 Comments

About the Author:

Colorectal/Stoma Care Nurse for 20 years. Now working as Head of Education Ostomy Dvision Coloplast Ltd. supporting Nurse Specialists demonstrate their value via Apollonursingresource.com . Love photography and have developed AcademyOfFabulousArtStuff.com a not for profit venture which is all about having fun with photography, painting and drawing to raise money for charity.

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